Customer service here really has gone mad
It's goes from the sublime to the ridiculous here with customer service.
I went into a petrol station in Um Suqeim today just to buy a Salik card. When I went into the shop I was greeted by every single person in every corner of the shop with a loud and rather robotic sounding ‘hello maam’. I asked for the card and another girl, not the one serving me, said perhaps I would like to buy a raffle ticket? No, I politely said, I only want to buy the Salik card.
They looked a bit miffed!
It’s all a bit false and frankly cheesy and uncomfortable. I might go elsewhere in the future so I don’t have to duck and dive the chorus. Please try to get this type of service to a level we can all deal with!!!!
Duck and Dive D, Dubai