Going round in circles after salon lost my rings

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Tuesday, June 19, 2012
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7DAYS

A few weeks after being released from hospital from a serious spinal injury, my friend and I went to have some pampering at a salon.

I was still in a neck brace with nerve damaged hands.

The technician put pink product on my hands then asked to take my engagement and wedding ring off, which I couldn’t put in my pocket because of the product. The following day I realised the salon never returned my rings. The technician was in tears and remembered not returning the rings.

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She said she put them in tissue and probably threw them out. No rings could be found in the rubbish.

The police can’t prosecute because the rings were never found and several staff had access to them, although no other clients.

Does anybody have advice what action can be taken against the salon or views if the salon should pay compensation for not giving the rings back.

Angry and sad

Arabian Ranches

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  • Profile image for enginebroker

    by enginebroker

    Monday, July 09 2012, 6:21PM

    “Its pretty sad that the first thing you think of is calling the police, or having the salon pay for them. I'm going to go with cultural on this one. Wonder where your from. Its no ones fault but your own. If they were so important to you , maybe you would have thought about them before you went anywhere? Why not put them into your bag? pocket? give to your friend/ Anything, but having some poor little girl cry offer your carelessness. Good job ruining someones week. You probably didn't tip her did you...”

  • Profile image for sh33bz

    by sh33bz

    Friday, June 29 2012, 9:06PM

    “It depends on the individual who came across your rings.
    Some people do the decent thing and return what they find, others follow the 'finders keepers' motto and in MY personal opinion, yeah, your rings are stolen.
    Going by the things you said such as the rubbish not yet being cleared and you went though it all etc. Thing is, sadly, i doubt there is anything you can do about it.”

  • Profile image for Mary Berry

    by Mary Berry

    Wednesday, June 20 2012, 4:38PM

    “Maybe I should have made the first email a little clearer. The rubbish had not been taken away from the salon and we went through every bag to check for the rings and nothing was found. Also the girls clean the salon so do I think the rings could of been stolen. A high possibility.

    I need to take some responsibility but so should the salon and the defintely training needs improving.

    The girl took the rings of mid treatment and not at the beginning.
    They put them in paper tissue and not the boxes provided.
    They did not give them back.
    They were not on the side when I left and checked for by belongings...they had already gone.

    Perhaps I should have realised but I barely could walk at the time but they had already gone.

    Also this salon is not in Arabian Ranches but is local to there.”

  • Profile image for NewCrunch

    by NewCrunch

    Wednesday, June 20 2012, 3:35PM

    “@D: while you are talking about possibilities, there is also the possibility that the writer is lying and she is doing this as a way to scam the company or her insurance. What do you think??”

  • Profile image for Hnad

    by Hnad

    Tuesday, June 19 2012, 9:59PM

    “confused stoping going in circle just make u turn towards Arabian ranches n calm down,if the ring was so special and was precious for u,why u were so careless,every human being have a 6th sense when ever he or she forget any belonging at any place in next few seconds every one realize they are missing some thing,
    rather to blame the technician or salon just look at ur self how perfect you were to look after you wedding ring
    sssshhh”

  • Profile image for D

    by D

    Tuesday, June 19 2012, 7:53PM

    “It's a shame there is little compassion for the lady that has lost her rings!

    There is a possibility the rings were stolen.

    If the rings were thrown away then the company still has a responsibility to their client for their lack of care!”

  • Profile image for Mary Berry

    by Mary Berry

    Tuesday, June 19 2012, 4:30PM

    “Just to be clear the salon involved is not in Arabian Ranches but local to the area.

    I helped look through the rubbish which had not been collected and the rings were not there. The company does not use external cleaners and we were the last clients for the evening so do I think the rings could have been stolen, a strong possibility.

    If it was a genuine error then there is a serious training issue as the staff did not follow policy. They took the rings of mid treatment when I already had product on my hands. They put them in tissue and not the designated box and they never returned them. They were not on the tables on either side of my chair when I left. I looked for my printed bill and checked both tables and they were empty. No rings and no tissue.

    Yes, I forgot to remember to ask for their return so I can take some responsibility however I strongy believe the salon also needs to take responsibility. My hands were still quite numb following my accident and I would not normally take my rings off let alone leave them casually in some tissue paper on the side.

    The owner told me he would pay 100% compensation if I did not phone the police until he returned from holiday 10 days later. I told him I had to call the police then because they would not be interested in 10 days. We agreed I wouldn't tell people about the salon until it was resolved so even my very close friends did not know which salon was involved and they still don't. I have now been threatened with being sued if I tell people. I am being careful to keep to the facts.

    If the salon does not take any responsibility I will tell people which salon was involved as I believe people would like to know, my friends defintely. Wouldn't you? Also if they think they did nothing wrong surely the salon won't mind people knowing.

    Arabian ranches... Very frustated.”

  • Profile image for JosieZA

    by JosieZA

    Tuesday, June 19 2012, 3:39PM

    “How can you automatically assume that the employee at the salon had shady motives ? I have forgotten my sunglasses at the same restaurant on two separate occasions. The first time I was lucky that someone handed them in to the staff. The second time round I was not so lucky and the sunglasses now belong to someone else. I would never place the blame of my forgetful behavior on the staff and certainly do not expect the staff to compensate me for my stupidity . I seriously doubt the employee was scheming to steal your jewelry. Stop expecting other people to compensate you for your stupidity.”

  • Profile image for NewCrunch

    by NewCrunch

    Tuesday, June 19 2012, 2:45PM

    “@D and Squirrel: 'Never attribute to malice that which can be adequately explained by stupidity'. Don't just go around and accuse people. Mistakes do happen. The ultimate decision is left to the owner of the ring (Gollam springs to mind!!!)”

  • Profile image for Gavtek

    by Gavtek

    Tuesday, June 19 2012, 2:35PM

    “D - I guess some of us just have more capacity for compassion and don't automatically think the worst of everyone. If someone is working long hours 6 days a week, then they're likely to be tired and stressed and possibly forget things, or just be human and make a mistake.

    As long as I can be satisfied that there is no malice involved, I'm not going to demand retribution. If you're upset because you've lost something that has sentimental value, no amount of compensation will makes things better anyway.”

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