Movie fan wants action against online added extras
What's with all the cinemas asking for online booking fees?
This is preposterous for a few reasons. First, it’s telling customers that the default state of nature as a customer is for everything to be a pain. You’re charging to make something more convenient, when that convenience comes at no extra cost to you. In fact, that leads to the second thing: It almost certainly costs the cinema more to handle your ticket if you buy at the counter.
Online bookings are supposed to encourage prebooking and prepayment - they should, in fact, be discounted! The increase in bookings would more than compensate for the loss of the booking fee. Indeed, excessive surcharges on all forms of payment should be banned. The rules will allow businesses to make small charges to cover their actual costs for using a particular form of payment. I’d bet if everyone were to stop buying their tickets online and instead inundated the ticket counters it would be a net loss for the cinema.
So, incensed movie goers, let's see if my hypothesis holds true. Don’t buy your tickets online. Stand in the long queue, make sure you don’t have correct change, take forever to pick your movie and buy your ticket. Let’s bury them in chaos and see how they like that.